Emergis wanted to gain a better grip on its procurement and invoice handling process, and concluded that a uniform end-to-end P2P process was needed to achieve this. In the decentralised organisation, working methods and procedures had not yet been standardised, and the various departments, procurement and support services involved were working relatively independently. This meant it was important to properly align the old processes with the new way of working, and to fully involve employees in the change, providing the necessary support and guidance.

Emergis was looking for a user-friendly solution that would make it easier for employees to meet their procurement needs. The new process and system would have to streamline procurement activities with fewer channels, faster order lead time and easier invoice processing. By encouraging employees to order from current contracts with preferred suppliers, the organisation expects to be able to benefit more from economies of scale in price negotiations, while reducing procurement costs and risks.

Together with Emergis employees and partners AFAS Software, Fikss and Oranje Consultancy, Spendlinq worked on the implementation and rollout of the modules. As chair of the Procurement work group, Spendlinq coordinated the design of the process and its setup. In addition, Spendlinq provided in-depth process knowledge, frequently coordinating activities with other work groups and with software supplier AFAS. The project also included support in testing the process chain and training employees.