As a globally operating company, Pharming was looking for an identical end-to-end process for the entire organisation to get a better grip on procurement and speed up invoice processing. It therefore needed a user-friendly solution that could grow with the organisation. At the start of the project, it had not yet been determined whether the existing systems would actually need to be replaced by a new global S2P system. This analysis was part of the project, which is still ongoing.

Pharming needs a professional and uniformly designed S2P system that encourages users to use approved suppliers and contracts. This will significantly reduce the number of new suppliers and unverified purchases. The system should also enable (early) insight into financial commitments and a better use of budgets. By improving the quality of the ordering process, Pharming wants to move towards ‘straight-through processing’ of invoices. They also want to use the system to develop a standardised sourcing process. In addition, it will be important to offer employees a user-friendly ordering system in an integrated platform. An additional advantage will be that several existing systems will be able to be phased out, which will have a positive effect on the organisation’s system costs.

Spendlinq guided and supported Pharming in the preliminary research, selection process and Proof of Concept for the new S2P solution (Coupa). Implementation started in early 2025. The project group and steering committee are working closely together to successfully roll out the solution in the organisation. Spendlinq is responsible for project management. The project includes coordination with stakeholders, process and system owners and software suppliers. End users of the new system have been involved early on and receive support through training and communication.